Patient Referral Policy 2015

This Policy outlines patient referrals processes for urgent medical evacuations domestically (from the Pa Enua to Rarotonga) and internationally (to New Zealand). The Policy also outlines the eligibility criteria of persons for urgent medical evacuation at the cost of Te Marae Ora.

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Scope: This Policy only applies to:

  • All Resident Cook Islanders; and Permanent Resident certificate holders in the Cook Islands;
    i. Who have been identified and managed through Te Marae Ora
    hospital/community health care services; and have been
    ii. Approved under this criteria by the Secretary of Health and the Patient referral committee.
    Note: Cook Islanders and Permanent Resident certificate holders who do not have a New Zealand passport DO NOT qualify for free health services in New Zealand and will be liable for all medical, hospital and personal costs (accommodation, transport, meals etc) in New Zealand.

This Policy does not cover:

  • Non-Cook Islands nationals;
  • Non-Cook Islanders on work permits or any other temporary permit residing in the Cook Islands and their children and/or relatives
  • Visitors and tourists to the Cook Islands;
  • Cook Islanders residing overseas; and
  • Private and Self Referrals.
  • Note: Patients in this category will be expected to cover ALL health care costs incurred

More information

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Official information request policy

This policy provides the process to requests for official information from a member of the community. The process is designed to guide and assist Te Marae Ora (TMO) to respond to an official information request on any information relating to the role and functions of Te Marae Ora Ministry of Health Cook Islands.

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Food and Nutrition policy for Cook Islands

This document aims to provide environments and settings that support and encourage a healthy diet, in all
population sub-groups and to prevent further increases in overweight and obesity.

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Alcohol policy for Cook Islands

This document aims to create systems and environments that prevent the harmful use of alcohol and the subsequent impacts on health and safety, social harmony, and productivity; and to reduce the related burden on healthcare systems and law enforcement.